What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-10 business days for the arrival of your order.
If your item is in pre-order, you may have to wait for it to be made. It is best to place your order to save your place in line. Orders will be send out on a first-come first-serve basis usually around 6-8 weeks.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at email@example.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged upon arrival; please take pictures and contact us right away. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received and inspected the product we will refund the full amount of your original purchase. Non-manufacture damage or defect will not be honored for full refund Please Include name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent you must wait for you item to arrive, then ship back by personal expense.
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do have high in-demand products. Product that are stock should arrive within 4-10 business days. Pre-ordered items that are not in stock typically take between 6-8 weeks.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you with any of your questions or concerns! Please send us an email to email@example.com or call (833) 60 TITAN and we will be happy to assist you in any way we can.
We do receive a large number of inquiries, for more prompt response please attach your name, order number and address the problem clearly, thank you.